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Pulse Wallet

Understanding Pulse Currency and Wallet

4 min read
Updated 2024-10-04
MedMatrix Support Team

What is Pulse Currency?


Pulse is MedMatrix's digital currency designed specifically for CME course payments. It's a secure, closed-loop stored value system that makes purchasing courses fast and convenient.


Key Features:

- Simple Exchange Rate: 1 PULSE = 1 UAE Dirham (AED)

- Instant Transactions: No waiting for payment processing

- Secure Storage: Bank-level security for your digital funds

- No Transaction Fees: Pay only the course price, no additional fees

- UAE Focused: Designed for healthcare professionals in the UAE


Why Use Pulse?

Pulse eliminates the complexity of traditional payment processing, making it easier to focus on your medical education rather than payment logistics.


How Your Pulse Wallet Works


Your Pulse wallet is a secure digital account that stores your Pulse currency. Think of it as a prepaid account specifically for CME courses.


Wallet Features:

- Real-time Balance: Always see your current Pulse balance

- Transaction History: Complete record of all payments and top-ups

- Instant Payments: Course access granted immediately upon payment

- Secure Storage: Your balance is protected with encryption

- Mobile Access: Manage your wallet from any device


Balance Management:

  • Minimum balance: 0 PULSE (no minimum required)
  • Maximum balance: 10,000 PULSE per account
  • Balance never expires
  • Automatic VAT calculation (5% for UAE residents)

  • Adding Money to Your Wallet


    Top-Up Methods:

    1. Credit/Debit Cards (Visa, Mastercard, American Express)

    2. Bank Transfer (UAE banks supported)

    3. Apple Pay (iOS devices)

    4. Google Pay (Android devices)


    Top-Up Limits:

  • Minimum: 10 PULSE per transaction
  • Maximum: 2,000 PULSE per transaction
  • Daily limit: 5,000 PULSE
  • Monthly limit: 20,000 PULSE

  • Processing Times:

  • Card payments: Instant
  • Bank transfers: 1-2 business days
  • Digital wallets: Instant

  • Fees:

  • No fees for bank transfers
  • 2-3% processing fee for card payments (varies by card type)
  • No fees for Apple Pay/Google Pay

  • Making Payments with Pulse


    Payment Process:

  • Select your desired CME course
  • Click "Enroll Now" on the course page
  • Review course details and pricing
  • Click "Pay with Pulse" at checkout
  • Confirm payment in the popup dialog
  • Receive instant course access

  • Payment Confirmation:

  • Instant email receipt
  • SMS confirmation (if enabled)
  • Transaction appears in wallet history
  • Course immediately available in your dashboard

  • What Happens During Payment:

  • Pulse amount is deducted from your wallet
  • VAT is calculated and included automatically
  • Course access is granted immediately
  • Receipt is generated for your records

  • Security and Privacy


    Security Measures:

    - 256-bit SSL Encryption: All transactions are encrypted

    - Two-Factor Authentication: Optional 2FA for additional security

    - Fraud Monitoring: 24/7 automated fraud detection

    - Secure Storage: Funds stored in segregated, audited accounts

    - Regular Audits: Third-party security audits and compliance checks


    Privacy Protection:

  • Your payment information is never shared with third parties
  • Transaction data is encrypted and stored securely
  • You control your communication preferences
  • GDPR compliant data handling

  • Account Security Tips:

  • Use a strong, unique password
  • Enable two-factor authentication
  • Log out after each session
  • Never share your login credentials
  • Report suspicious activity immediately

  • Managing Your Wallet


    Viewing Your Balance:

  • Current balance displayed in top navigation
  • Detailed balance history in wallet dashboard
  • Real-time updates after each transaction

  • Transaction History:

  • Complete record of all top-ups and payments
  • Downloadable statements for record-keeping
  • Filter by date range or transaction type
  • Export to PDF or CSV formats

  • Wallet Settings:

  • Notification preferences for low balance alerts
  • Auto-top-up settings (coming soon)
  • Payment method management
  • Security settings and 2FA configuration

  • Refunds and Returns:

  • Course refunds processed back to Pulse wallet
  • Instant refund processing (no waiting period)
  • Refunded amount available immediately
  • Option to withdraw refunds to original payment method

  • Was this article helpful?

    Next Steps

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